Public engagement services were provided to the Massachusetts Department of Transportation to minimize the impacts to abutters and stakeholders of the Key Bus Route Improvement Program and I-93 Fast 14 Rapid Bridge Replacement Project in Greater Boston, Massachusetts. To notify abutting residents as well as commuters, efforts included producing a public engagement plan, proactively meeting with abutting residents to address concerns; organizing and staffing public meetings; collating public comments; preparing and distributing flyers, advertisements and email updates; and developing and maintaining abutter and stakeholder distribution databases as well as municipal and media contact lists. Project undertaken while working for Regina Villa Associates.